Terms & Conditions

Changes to your booking

1. Changes to your booking can be made up to 14 days prior to the initial start date, as detailed in your booking.

2. If you wish to make any changes less than 14 days prior to the initial start date, as detailed in your booking, uSports reserves the right to charge you up to a £10 administration fee.

3. Any requested changes are subject to availability and acceptance by uSports.

4. If you wish to make any changes to your booking, you must do so via email or via the phone. No changes are final until confirmed in writing by uSports.

5. If you are unable to attend a specific session within a block, you can contact the uSports office when making your booking and the price of this session will be deducted from your invoice.

Cancellations

1. If you wish to cancel a booking up to 28 days prior to the initial start date of your booking, uSports will refund all monies with a £10 admin fee deducted for direct refunds or a credit will be held for the full amount to be used for a future uSports booking. Please allow 10 working days for uSports to process refunds.

2. If you cancel less than 28 days prior to the initial start date of your booking, you will not be entitled to a refund. uSports may (at its discretion) place a credit for use against future bookings. 

3. uSports reserves the right to cancel sessions in advance due to low registration numbers, forecast adverse weather conditions or any other unforeseen circumstances. If this does occur we will offer alternative arrangements which might include an alternative activity, date or venue. Should these alternative arrangements not be appropriate a full refund will be given. 

Late Collection

1. You must ensure that you collect your child(ren) promptly at their predetermined collection time. 

2. If you do not collect your child(ren) promptly then uSports reserves the right to charge an additional £5 for every 10 minutes as a Late Collection Fee.

3. The Late Collection Fee will be debited to your account and is payable immediately. Please note if you do not pay the Late Collection Fee as required then uSports reserves the right to cancel any future bookings. 

SUBSCRIPTIONS

Subscription Payment and Session Allocation

1.1 Parents are required to pay for the sessions provided each calendar month by signing up to the uSports subscription plan.

1.2 Each session costs £9

1.3 Payments will be taken on the 1st of each calendar month.

1.4 The uSports office will manage the appropriate payment amount for each month and the entire class will be moved to the appropriate subscription plan based on the number of sessions scheduled for that month.

For example, if there are four sessions in March, all subscribers will be moved to the '4 Session Plan' for that month. If there are two sessions in April, all subscribers will be moved to the '2 Session Plan' for April.

1.5 If a parent joins partway through a month, they will be put on a temporary plan that corresponds to the number of sessions between their joining date and the next subscription month.

For example, if someone joins in the second week of March and there were three sessions attended in March, they will be temporarily added to the '5 Session Plan' for April to account for 3 sessions in March & 2 sessions in April. Starting from May, they will follow the same plan as all other participants.

Missed Sessions

2.1 If a child misses a session or knows in advance that they will not be able to attend, no credit will be given for that session unless under exceptional circumstances.

Yearly Payments

3.1 An example of a parent's yearly payments in connection to the number of sessions delivered each month would be as follows:

  • September: '4 Session Plan' - £36
  • October: '3 Session Plan' - £27
  • November: '4 Session Plan' - £36
  • December: '2 Session Plan' - £18
  • January: '4 Session Plan' - £36
  • February: '3 Session Plan' - £27
  • March: '4 Session Plan' - £36
  • April: '4 Session Plan' - £36
  • May: '3 Session Plan' - £27
  • June: '4 Session Plan' - £36
  • July: '3 Session Plan' - £27
  • August: '0 Session Plan' - £0.01

NOTE: In some months to cover the Stripe booking fee, the monthly payment may be 1p more or less. We are unable to control this change and it is determined by the platforms automatic calculations.

Subscription Cancellations

4.1 Parents can cancel their subscription by 23:59 on the last day of the month.

4.2 Once notice has been given to cancel, no further payments will be taken. You can continue to attend sessions up to and including the last day of the month in which your last payment was made.

4.3 If you submit a cancellation request outside of our office hours but before the next subscription payment date, and the next payment date is also outside of office hours, uSports will refund the payment taken for the cancelled payment but there will be a £5 administration fee deducted from the refund.

4.4 As the yearly cost is not averaged out, parents will have already paid for all sessions attended up until the cancellation date.

For example, if notice is given on the 2nd of March, there will be no payment required for April as the parent will have already paid for their sessions in March. Sessions can be attended up until the end of March.

By subscribing to the uSports Community Subscription Classes, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.

Acceptance of Terms and Conditions

You will be deemed to have accepted and agreed to these terms which will prevail over any other terms put forward by uSports at the time you make a booking. The application of these terms will commence on the date of your booking.